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Learn More About Mercedes-Benz of Boston
Our Story
At Mercedes-Benz of Boston, we are proud to serve drivers throughout Somerville, Boston, Cambridge, and the surrounding Massachusetts communities with a customer-first approach to luxury automotive retail. One of the qualities that sets our dealership apart is the experience and continuity of our team, with many members having spent years building relationships with customers and becoming trusted resources for Mercedes-Benz ownership. That tenure gives our customers the benefit of working with knowledgeable professionals who understand our vehicles, our dealership, and the needs of the local drivers we serve. Whether you are shopping for a new Mercedes-Benz, exploring our used vehicles for sale, or looking for a trusted place to maintain your current vehicle, we work to make every interaction straightforward and comfortable. Our showroom is designed to welcome a wide range of customers, with multilingual staff, a Spanish-speaking sales team, complimentary snacks and beverages, Wi-Fi, a customer lounge, and a dedicated customer work area. We are also proud to welcome pets into our showroom and provide personalized shopping options such as at-home test drives, video walkarounds, online credit pre-approval, vehicle purchasing online, and home delivery. For customers looking for commercial transportation, our team also provides dedicated commercial van sales and specialized commercial van service support.
Your Trusted Sales Team
When you shop with Mercedes-Benz of Boston, our no-haggle pricing approach is designed to make the purchase process more transparent and easier to understand from the beginning. Customers can complete much of the buying process online, including credit pre-approval, and we offer home delivery, at-home test drives, personalized video walkarounds, and a We'll Buy Your Car program for added convenience. Our tenured, multilingual sales team is here to answer questions and help you compare your options, whether you are interested in a new Mercedes-Benz or a used vehicle for sale. For added peace of mind, most pre-owned vehicles are backed by our 5-day money-back and 30-day return policy, subject to applicable terms and conditions. We also have a dedicated commercial van sales team to help business customers find the right Mercedes-Benz commercial vehicle for their needs.
Your Certified Service Experts
Our Mercedes-Benz service department is staffed by an experienced team, with many members having been with our dealership for a long time and bringing valuable knowledge to every service visit. We provide complimentary loaner vehicles, shuttle service, Uber transportation, and vehicle pick-up and delivery to make maintenance and repairs easier to fit into your schedule. Customers can schedule service online, receive appointment reminders by text or email, and use our covered drive-in service reception for convenient vehicle drop-off. Our service experience also includes complimentary multi-point inspections, a complimentary car wash with service, EV charging stations, seasonal tire storage, and genuine OEM parts available through our parts boutique and retail area. Commercial customers can take advantage of our dedicated commercial van service center and commercial van loaners, while our on-site extended warranty and protection plan specialists can help customers understand available coverage options.
No-Haggle Pricing
Transparent pricing without traditional negotiation
Online Purchase
Complete more of your purchase from home
Complimentary Loaners
Stay mobile while your vehicle is serviced
Covered Drop-Off
Drive-in service reception for easier arrivals
The Mercedes-Benz of Boston Difference
Mercedes-Benz of Boston focuses on building trust through the experience of its people and the range of resources available throughout the ownership journey. Our long-tenured sales and service team gives customers the opportunity to work with professionals who have developed extensive familiarity with our dealership and the Mercedes-Benz brand. We complement that experience with convenient digital tools, flexible purchasing options, transportation assistance, and customer-focused amenities designed around how people shop and service vehicles today. From online credit pre-approval and home delivery to complimentary loaners, vehicle pick-up and delivery, and a dedicated commercial van service center, we provide resources designed to simplify both buying and ownership.
Why Choose Mercedes-Benz of Boston?
Experienced Team: Long-tenured sales and service professionals
Flexible Shopping: Online purchasing, credit pre-approval, and home delivery
Vehicle Assistance: We'll Buy Your Car and at-home test drives
Service Transportation: Loaners, shuttle service, Uber, and vehicle delivery
EV Support: Complimentary charging stations available during service visits
Commercial Expertise: Dedicated commercial van sales and service resources
What This Means For You
Together, these amenities and customer-focused services are designed to make working with Mercedes-Benz of Boston convenient from the first shopping conversation through years of ownership. Whether you are purchasing a new Mercedes-Benz, choosing from our used vehicles for sale, maintaining your vehicle, or managing a commercial van fleet, our experienced team is here to provide knowledgeable support and a comfortable dealership experience.
FAQs
What makes Mercedes-Benz of Boston different from other dealerships?
Our long-tenured team is one of the qualities that makes Mercedes-Benz of Boston stand out. Many members of our sales and service teams have been with the dealership for years, giving customers access to experienced professionals who understand our dealership, Mercedes-Benz vehicles, and the ownership experience.
Does Mercedes-Benz of Boston offer no-haggle pricing?
Yes. We offer no-haggle pricing to provide a more straightforward shopping experience. Customers can also use our online credit pre-approval tool, purchase a vehicle online, request an at-home test drive, receive personalized video walkarounds, and arrange home delivery.
Does Mercedes-Benz of Boston sell both new and used vehicles?
Yes. We offer new Mercedes-Benz vehicles as well as used vehicles for sale. Most pre-owned vehicles are also eligible for our 5-day money-back and 30-day return policy, subject to applicable terms and conditions.
What services are available at the Mercedes-Benz of Boston service center?
Our service department offers online scheduling, complimentary multi-point inspections, complimentary car washes with service, complimentary loaner vehicles, shuttle and Uber transportation, vehicle pick-up and delivery, and a covered drive-in service reception. We also provide seasonal tire storage, complimentary EV charging, genuine OEM parts, and support from an experienced multilingual service team.
Does Mercedes-Benz of Boston service commercial vans?
Yes. We have dedicated commercial van resources, including commercial van sales, a dedicated commercial van service center, and commercial van loaners. This allows our team to support businesses and commercial customers with specialized vehicle sales and service assistance.
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